Responsible Gambling Policy

We take responsible gambling seriously at ZotaBet. Our priority is player safety and helping you keep play controlled and enjoyable. This page explains the tools we offer, how to spot when play may be getting out of hand, and where to find professional support in Canada.

Player protection principles

We promote safe play by giving you straightforward options to manage your account and by applying best-practice checks to protect vulnerable players. We encourage responsible decision-making, clear account controls, and prompt action when a player requests help or shows signs of harm.

Activity-control tools

You can manage your activity directly from your account. Available controls include deposit limits, loss limits, session reminders, cooling-off periods, and full self-exclusion. These tools are immediate and simple to adjust when you need them.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can be lowered immediately. Increasing a limit is possible but subject to a short waiting period so decisions are considered.

Loss limits

Loss limits let you cap net losses over a chosen timeframe. This helps keep play within a budget and reduces the risk of chasing losses.

Time limits and session controls

Use session timers and reality checks to get automatic reminders after a set play period. You can also set daily or weekly play time limits and schedule regular breaks from the site.

Account breaks and self-exclusion

If you need a longer break, choose a cooling-off period or self-exclusion. Cooling-off prevents play for a short, defined time while self-exclusion closes your account for a longer period and stops promotional contact. We will respect your choice and provide clear steps for reactivation only after the chosen period has ended.

Recognizing problematic behaviour

Signs that gambling may be becoming an issue include increasing the amount or frequency of deposits, feeling unable to stop, borrowing money to play, or neglecting work, family, or health. If you notice these signs in yourself or someone close to you, take action early.

Practical tips to stay in control

Set strict deposit and time limits. Budget for entertainment and treat gambling as an expense. Never chase losses. Use account history to review activity regularly. Discuss concerns with friends or a trusted person and use our account tools when things feel off-balance.

Professional help and support organisations

If you need further help, contact provincial support services or national resources such as ConnexOntario and Gambling Therapy. These organisations offer confidential advice, counselling, and helplines in Canada. If you are in immediate crisis, contact local emergency services.